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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:
Purchase over $100 USD or more to get FREE Shipping.
| Order | Tracking | Processing | Shipping |
| Normal | Yes | 1-2 days | 1-2 weeks |
| Express | Yes | 1-2 days | 1 week or less |
It is what it they describe. You may be surprised at how thin 1" really is, but it definitely adds to the aesthetic to any room, and helps with some frequencies. This will not sound proof your room, but will help make it sound better, could counteract some echo, but at 1" maybe not even.
My order came fast and was exactly what I was looking for. They look nice, the material is sufficient, and I just ordered more to fill my high walls.
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