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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly fairly:
Purchase over $100 USD or more to get FREE Shipping.
Order | Tracking | Processing | Shipping |
Normal | Yes | 1-2 days | 1-2 weeks |
Express | Yes | 1-2 days | 1 week or less |
Works just as expected, except that double sided tape was a hit or miss with the panels. Some are taped to my wall, others are tacked. And some are kinda just sitting on top of another and not stuck to the wall at all. Not a big deal to me at all, it's more of a heads up to anyone looking to buy this.
Great product. Great service. Does the job and compared to Guitar Centers it is sooo much more affordable! Definitely will be ordering from here again.
It does not provide sound proofing, but it provides a noticeable reduction in sound. We are considering adding one more 12-pack. I think these panels would be helpful in different areas of the home, such as the wall behind the TV, in our family room, just so we allow enough space to keep up with vacuuming the panels.
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